Know. Like. Trust. I’ve heard those words frequently in recent meetings. Last week at a networking session, the speaker talked about the importance of those words and how they relate to networking. The next day during a webinar about selling skills, those words came up again. I too have often used them in presentations when […]Continue Reading... Comments Off on Know Like Trust
Have you ever attended a meeting/workshop that sounded great and yet when the speakers started talking you wondered why you were there? Well, that was me recently – I had signed up for a seminar about the new tax code and it was marketed to “small business, entrepreneurs and enterprises …” As a small business […]Continue Reading... Comments Off on Why the Heck Am I Here (at this meeting)?
If someone asked you how well you follow directions, what would your answer be? Now, if someone asked you how well you give directions – would your answer be the same? Very often what you mean to say and what is interpreted are two different things. Here are two activities that reinforce the importance of […]Continue Reading... Comments Off on Communication – Giving & Receiving Directions
Do you have a friend who’s a good listener? Why do you feel that way about him or her? It’s probably because they listen to understand – not listen to respond. There’s a subtle difference and it’s a great skill to have. Recently, I worked with a small board of directors at their annual retreat. […]Continue Reading... Comments Off on Communication – the Art of Listening