Speaking & Training

Speaking & Training


Let me be your resource for meetings-related speaking & training. Contact me today to discuss how I can enhance your program or help train your in-house team with one of my sessions.


Carolyn In Action

The following programs are currently available and can be customized to meet your needs.

“Connecting Through Teambuilding”

Teambuilding – is that still a thing? Does the word conjure up trust falls and rope courses? Does the idea of it make you run for the hills or roll your eyes? Teambuilding, whether in person or virtual, doesn’t have to be scary, intimidating or costly – it should be fun and energizing, getting teams to better understand each other and work towards a common goal. Let’s discuss some trends in teambuilding and maybe practice a few activities!

“Designing With Flexibility”

We’ve gotten through 2020 – now what? As things start opening up again, are we planning virtual, hybrid or in-person meetings? How can we effectively plan when protocols are changing, each state has different opening schedules and some properties aren’t fully restaffed and open yet? If you used to plan 12-24 months out and now 4-6 months is more the norm, how’s that going to work?

“Lifelong Learning to Keep You Relevant and Sane!”

As a meeting professional, we get daily emails inviting us to sign up for webinars or in person sessions on so many topics. How do you choose what’s relevant for you, how do you know where else to look, and most importantly how do you find time?

Let’s talk about some of the latest courses out there and how to prioritize what will help you in your current job, your future job or just to stay sane!

“Supplier-Planner Partnerships”

Can’t we all just get along? Supplier-planner relationships used to be just that – relationships. Lately they seem to have become adversarial – let’s change that!

Here are some of the topics we’ll discuss:

  • How to improve communication
  • How both sides can make the best use of time at a convention/trade show
  • Site visits – fatigue vs. fascination
  • Negotiations – getting to agreement

“The CMP Demystified”

Are you interested in obtaining your Certified Meeting Professional (CMP) designation? Not sure if this is the right certification for you? Do you even know what it is and how it can help your career? This session will answer these questions and more. We’ll demystify the CMP and explain the certification process, what material is covered on the exam, how to prepare and what study options are out there.

“Why Ask Why?: Linking Objectives to Outcomes for Successful Results”

Helping your clients connect the meeting objectives (the why) with the logistics (what and the how) can result in a meeting that exceeds expectations and has measurable results.  Using ROI or ‘return on investment’ tools will enable you to set measurable objectives that will guide your planning and evaluation process and ensure that you are an integral part of the team.

“So You Want to Be a Meeting Planner (Meeting Planning 101)?”

Perhaps you have a different title and have been asked to take on responsibilities for planning meetings. Meeting planning is more than sending out invitations and choosing menus. Professional meeting planners ensure flawless meetings or events for their clients by spending many hours on the details beginning with defining objectives, and then budgeting, site selection, agenda planning, registration, rooming, transportation, menus, marketing, speaker selection, A/V, on-site implementation and post-meeting wrap up. This presentation will cover some of the basics of meeting planning, when you would consider outsourcing your program to a meeting planning firm, key “do’s & don’ts,” certification offered in the profession, and some resources in the industry.

“RFP Spaghetti”

The RFP process used to be time-consuming and labor-intensive.  Then along came technology to make things simpler and easier.  Really?  Things might be simpler but are they streamlined and strategic or are planners now sending RFPs out to see what will stick?  This session will show can we get back to strategically targeting our RFPs while using some of the newer tools available.