Do you have a friend who’s a good listener? Why do you feel that way about him or her? It’s probably because they listen to understand – not listen to respond. There’s a subtle difference and it’s a great skill to have. Recently, I worked with a small board of directors at their annual retreat. […]Continue Reading... No Comments.
[This is the third part in a three part series – hope you’ve enjoyed reading it! Here are links to Part 1 & Part 2 if you’ve missed them] Part of being prepared is being flexible. It’s a trait shared by meeting professionals (both planners and suppliers), speakers and meeting facilitators. As a facilitator, part […]Continue Reading... No Comments.
In a recent blog I discussed the Improv principle of “yes, and” vs. “yes, but” and how by changing one word you can change the tone of your response and the reaction of the person you are talking to. This time I’d like to focus on removing whining and complaining from our repertoire. It’s not […]Continue Reading... No Comments.
I recently attended a meeting of the local chapter of the International Association of Facilitators (IAF) to learn some new tips & techniques that I could use with my facilitation clients. The presenter talked about many facilitation principles and one that resonated with me was the idea that a facilitator should be the “guide on […]Continue Reading... 1 Comment.